Service Desk Support Officer
Service Desk Support Officer
Salary:
$35 - 50
/ Hour
Contract Type:
Temporary
Location:
Sydney - NSW
Industry:
IT & Communication
Reference:
123456
Contact Name:
Dan Corkill
Contact Email:
dcorkill@publicsectorpeople.com.au
Date Published:
16-Jul-2025
IT Support Officer – Local Government | Western Sydney
Are you passionate about providing hands-on IT support in a fast-paced, community-focused environment?
Join a dynamic and forward-thinking local council where your work directly supports vital services in your community.
The Opportunity
We’re seeking an experienced IT Support Officer to assist with a Windows 11 rollout project. You'll be part of a collaborative ICT team, providing IT support, and delivering training to staff on the new image. This is a full-time, on-site role based in Western Sydney, with a vehicle provided for site visits.
Key Responsibilities
Public Sector People is a specialist recruitment agency connecting skilled professionals with meaningful roles in the NSW public sector. We understand the culture, challenges, and opportunities that come with working in government—and we’re here to help you find your next opportunity.
APPLY TODAY to be considered for an immediate interview
Are you passionate about providing hands-on IT support in a fast-paced, community-focused environment?
Join a dynamic and forward-thinking local council where your work directly supports vital services in your community.
The Opportunity
We’re seeking an experienced IT Support Officer to assist with a Windows 11 rollout project. You'll be part of a collaborative ICT team, providing IT support, and delivering training to staff on the new image. This is a full-time, on-site role based in Western Sydney, with a vehicle provided for site visits.
Key Responsibilities
- Provide level 1 and 2 support for hardware, software, and desktop environments
- Assist with the rollout, configuration, and support of Windows 11
- Support device management using Intune and Autopilot (not essential)
- Deliver end-user training and handovers
- Travel to various council sites as required (vehicle provided)
- Proven experience in IT support
- Strong knowledge and hands-on experience with Windows 11
- Familiarity with Intune and Autopilot is a bonus
- Excellent communication and interpersonal skills is essential
- Unrestricted C Class driver’s licence
- Experience working in local government is highly desirable
- A chance to make a real impact for your local council
- Work with a supportive and experienced IT team
- Gain exposure to modern technologies in a government setting
- Full-time, on-site role in Western Sydney
- Vehicle provided for site travel
Public Sector People is a specialist recruitment agency connecting skilled professionals with meaningful roles in the NSW public sector. We understand the culture, challenges, and opportunities that come with working in government—and we’re here to help you find your next opportunity.
APPLY TODAY to be considered for an immediate interview
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