Senior Coordinator IT Service Management
Senior Coordinator IT Service Management
Salary:
70 - 90
/ Hour
Contract Type:
Temporary
Location:
Sydney - NSW
Industry:
IT & Communication
Reference:
4004230
Contact Name:
Dan Corkill
Contact Email:
dcorkill@publicsectorpeople.com.au
Date Published:
02-Feb-2026
ontract until August | Highly competitive hourly rate | Flexible working options
We are looking for an experienced Senior Coordinator IT Service Management to join one of our local government clients on a contract basis through to August, with a strong chance of extension or a potential permanent role.
This is a senior, hands-on opportunity for an ITSM professional who enjoys leading service management practices, strengthening governance frameworks and driving continuous improvement across complex technology environments.
About the Role
Reporting into senior leadership, you will play a key role in coordinating and enhancing IT Service Management processes across the organisation. You will work closely with internal stakeholders and technology teams to ensure IT services are aligned with organisational objectives, compliant with governance standards, and delivering reliable outcomes for a large and diverse community.
Key responsibilities include:
Public Sector People is a specialist recruitment agency dedicated to partnering with local government and public sector organisations across Australia. We connect experienced professionals with meaningful contract and permanent opportunities across IT, digital, communications and corporate services, with a strong focus on quality, integrity and long-term relationships.
Apply Now
If this sounds like your next opportunity, we’d love to hear from you.
�55357;�56551; dcorkill@publicsectorpeople.com.au
�55357;�56542; 0481 208 285
We are looking for an experienced Senior Coordinator IT Service Management to join one of our local government clients on a contract basis through to August, with a strong chance of extension or a potential permanent role.
This is a senior, hands-on opportunity for an ITSM professional who enjoys leading service management practices, strengthening governance frameworks and driving continuous improvement across complex technology environments.
About the Role
Reporting into senior leadership, you will play a key role in coordinating and enhancing IT Service Management processes across the organisation. You will work closely with internal stakeholders and technology teams to ensure IT services are aligned with organisational objectives, compliant with governance standards, and delivering reliable outcomes for a large and diverse community.
Key responsibilities include:
- Implementing, managing and continuously improving ITSM processes in line with ITIL best practice
- Coordinating IT governance and assurance activities across the organisation
- Providing leadership and guidance on service transition, release management and operational support
- Supporting strategic initiatives that improve service quality, resilience and customer outcomes
- Working across infrastructure, cloud and enterprise technology environments
- A strong background in IT Service Management within a complex organisation, ideally within the public sector.
- Degree qualification in Information Systems Management, Information Technology or a related field
- In-depth experience implementing and managing ITSM processes
- ITIL v3 Foundation certification
- Demonstrated experience coordinating IT governance and assurance activities
- Current Class C driver’s licence
- ITIL Intermediate certification (Release, Control & Validation, Service Transition or Operational Support & Analysis)
- Project management certification
- Understanding of Microsoft operating systems, routing and telecommunications, enterprise storage, data centre operations and cloud systems
- Local government experience
- Contract opportunity with a strong chance of extension or permanent role
- Highly competitive hourly rate
- Flexible working arrangements and WFH options
Public Sector People is a specialist recruitment agency dedicated to partnering with local government and public sector organisations across Australia. We connect experienced professionals with meaningful contract and permanent opportunities across IT, digital, communications and corporate services, with a strong focus on quality, integrity and long-term relationships.
Apply Now
If this sounds like your next opportunity, we’d love to hear from you.
�55357;�56551; dcorkill@publicsectorpeople.com.au
�55357;�56542; 0481 208 285
#SCR-daniel-corkill
Follow us!
Job Sectors
All content copyrighted | Privacy Policy | Cookie Policy | T&Cs | Powered with 💙 by Shazamme