Senior Business Analyst

Senior Business Analyst

About Knox
Knox City Council is a progressive, community-focused organisation committed to delivering meaningful outcomes for its community. Guided by its Future Ready Knox strategy, Council continues to invest in modern systems, capability uplift and smarter ways of working to support both its people and the community it serves.

With a strong focus on collaboration, innovation and continuous improvement, Knox is undertaking a major organisational initiative to modernise its core business systems and strengthen the way data, systems and processes support decision-making across the organisation.

The Role
The Senior Business Analyst – Core Business Systems plays a key role in the delivery of Council’s major Core Business Systems Program, focused on implementing a modern Enterprise Resource Planning (ERP) platform.

This role will support the transformation by partnering with stakeholders across the organisation to understand, analyse and document business requirements that will inform the design and implementation of future systems. Working closely with the Senior Project Manager and cross-functional teams, you will help shape solutions that strengthen integrated processes, improve reporting capability and support better organisational decision-making.

You will lead business analysis activities across the program, facilitating workshops, conducting process mapping and translating operational needs into clear functional requirements for technical teams and implementation partners. The role will also contribute to procurement activities, risk management, testing and change readiness to support successful delivery and adoption of new systems.

About You
You are an experienced Senior Business Analyst with a strong background working across complex organisations and engaging with a wide range of stakeholders.

You bring strong analytical capability and are confident facilitating discussions, running workshops and translating business needs into clear, structured requirements that support successful system delivery.
You will also bring:

• Demonstrated experience delivering business analysis within complex, multi-functional organisations
• Strong skills in requirements elicitation, process mapping, workshops and stakeholder engagement
• A sound understanding of financial processes and controls, with experience supporting finance-related analysis highly regarded
• Experience supporting or delivering ERP or finance system implementations (highly desirable)

You are known for your collaborative approach, clear communication style and ability to navigate complex stakeholder environments while delivering practical outcomes.

Your Application
If you’re looking for an opportunity to contribute to a major organisational transformation and help shape the future of core systems at Knox City Council, we would love to hear from you.

For a confidential discussion or to request a full position description, please contact:
Cheri Randell
cheri@publicsectorpeople.com.au
0466 699 297

Applications close on Sunday 29th March 2026

Please note: Candidates may be shortlisted throughout the advertising period, and Public Sector People reserves the right to close the advertisement early should a preferred candidate be identified.

Knox City Council is an equal opportunity employer and is committed to creating a safe, inclusive and respectful workplace. Applications from people of all backgrounds are strongly encouraged.

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