Rates Officer

Salary:

47 - 48

/ Hour

Contract Type:

Contract

Location:

Sydney - NSW

Industry:

Professional

Reference:

3969998

Contact Name:

Caitlin Merrin

Contact Email:

cmerrin@publicsectorpeople.com.au

Date Published:

07-Oct-2025

Public Sector People is looking for a dedicated Rates Officer to a council in Sydney, NSW.

3-month contract
ASAP Start
$48ph + super

About the Role
As a Rates Officer, you will be an integral part of the Rates & Receivables Team, responsible for providing efficient, accurate, and customer-focused rates and revenue services. You'll work closely with internal departments and the public, ensuring all administrative functions related to council rates are managed effectively.

Your Key Responsibilities Will Include:

Administering rates processes including change of address, property transfers, and section 603 certificates
Managing pensioner rebate verifications and waste charge adjustments
Processing and reconciling EFT rate payments
Reviewing and actioning rate category changes and exemption requests
Supporting debt recovery for outstanding rates and charges
Providing advice, data, and reports from the rates and revenue system
Responding to customer enquiries and contributing to continuous improvement

Qualifications & Experience:

A certificate in a business-related field or bookkeeping
At least 3 years’ experience in a local government rates and revenue environment

Skills & Knowledge:

Strong knowledge of local government rates systems and procedures
Excellent customer service and communication skills
High attention to detail, accuracy, and time management
Ability to work under pressure and meet strict deadlines
Proficiency in Microsoft Word and Excel
A proactive mindset with a commitment to continuous improvement and compliance with WHS and EEO principles

If you are interested, apply now! For more information, contact Caitlin on 0421 061 922 or cmerrin@publicsectorpeople.com.au

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