Project Support Officer - ICT
Project Support Officer - ICT
Salary:
75 - 90
/ Hour
Contract Type:
Temporary
Location:
Brisbane - QLD
Industry:
IT & Communication
Reference:
3981482
Contact Name:
Luke Chamney
Contact Email:
lchamney@publicsectorpeople.com.au
Date Published:
03-Nov-2025
Are you passionate about delivering first-class customer experiences and driving digital transformation? Our client is seeking an experienced Senior Project Officer to play a pivotal role in improving how Queenslanders engage with government services – particularly small and family businesses.
In this position, you’ll be part of a dynamic team focused on innovation, data, and technology-enabled customer solutions. Every project you work on will contribute to better outcomes for communities across the state.
What you’ll be doing As a senior member of the Strategy and Transformation team, you will:
In this position, you’ll be part of a dynamic team focused on innovation, data, and technology-enabled customer solutions. Every project you work on will contribute to better outcomes for communities across the state.
What you’ll be doing As a senior member of the Strategy and Transformation team, you will:
- Contribute to the planning, delivery and evaluation of high-profile government initiatives and business improvement projects.
- Coordinate project schedules, finances, documentation and reporting to ensure milestones are met.
- Develop high-quality correspondence, briefing notes, presentations and governance papers.
- Build strong working relationships with stakeholders across government and industry.
- Support engagement and communication activity to drive visibility, collaboration and successful delivery.
- Work both autonomously and collaboratively within a high-performing team, consistently prioritising customer needs.
- Champion best practice, quality standards and a culture of continuous improvement.
- Experience working in project or program environments, ideally within government or complex organisations
- Excellent written and verbal communication skills – briefing, reporting, stakeholder engagement
- Strong analytical skills with the ability to interpret data and present insights clearly
- Advanced capability across Microsoft tools (Word, PowerPoint, Excel, Teams, Planner etc.)
- Experience managing competing priorities in a fast-paced, outcomes-focused environment
- The confidence to work across multiple workstreams and with senior stakeholders
- Formal certification or experience in project/program methodologies (e.g., Agile, PRINCE2, MSP)
- Proficiency with MS Project or Power BI
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