ICT Applications Support Officer

ICT Applications Support Officer

ICT Application Support Officer (Front-End Web Applications)
Contract Length: 6 Months
Start Date: Immediate

Public Sector People is working with a Sydney-based local council to recruit an ICT Application Support Officer with experience supporting front-end web applications to join their team on a 6-month contract.
This is an immediate start opportunity supporting key digital platforms and customer-facing applications across council operations.

About the Role:

As an ICT Application Support Officer, you will provide frontline support for the council’s front-end web applications and related systems, resolving incidents and service requests in a timely and efficient manner. You will work closely with internal stakeholders, developers, and business users to ensure applications are running smoothly and delivering a positive user experience.

What you'll be doing:

• Provide day-to-day support for front-end web applications and related systems
• Troubleshoot and resolve incidents, defects, and service requests
• Investigate issues related to UI, functionality, and system performance
• Liaise with internal teams and vendors to escalate and resolve complex issues
• Document solutions and contribute to the internal knowledge base
• Support minor enhancements, testing, and user training where required

If you have experience in a similar application support role and are open to a new contract opportunity, apply today to be considered. 

To express your interest, please apply now or contact Dan at Public Sector People on 0481 208 285 or dcorkill@publicsectorpeople.com.au if you have any questions.

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