Customer Service Representative

Customer Service Representative

Public Sector People are partnering with a local government organisation to recruit for an Customer Service Representative.
  
Contract: 5 months  | Immediate Start
Hourly Pay Rate: $40 - $45 p/h + Super
  
Responsibilities: 

• eliver high-quality customer and stakeholder service across multiple channels.
• Respond promptly and professionally to enquiries, resolving most issues without escalation.
• Support continuous improvement of processes and customer experience.
• Build strong partnerships with customers and service providers.
• Participate in training and development to enhance skills and service delivery.
• Act ethically and contribute to a positive, effective workplace culture.

  
Essential:

• 2+ years experience in an administration support role within local government or working in a politically sensitive environment
• Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded

  
For a confidential discussion, please contact Chloe Dallimore at cdallimore@publicsectorpeople.com.au
  
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
  
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au

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