Corporate Facilities & Compliance Manager

Corporate Facilities & Compliance Manager

• Manage and maintain compliance to all statutory and regulatory requirements, including essential services, building maintenance, emergency management, building evacuations and the procurement, engagement and management of third-party consultants.
• Provide strategic leadership and direction to the Helpdesk support team to ensure delivery of exceptional customer service to the department and external stakeholders.
• Develop process and reporting documentation for all corporate facility managed functions, including maintenance and services strategies, waste disposal and hazardous materials.
• Contribute to the development and delivery of Energy, Environmental and Waste Management strategies, and coordinate the identification of consumption, and the implementation of best practice reduction initiatives.
• Demonstrated knowledge of computerized work dispatch systems, and experience in the use of an application database for maintenance management and associated reporting.
• Lead and oversee the implementation of a new facilities work dispatch platform S4Hana.
• Identify opportunities for service efficiencies and driving process improvements to ensure best practice.
• Provide reports, feedback, and recommendations to the Manager on ways of improving service efficiencies and driving process improvements.
• Manage and coordinate the planning, purchasing, and delivery of contracted services to achieve outstanding performance and service outcomes.
• Lead, foster and develop a working environment that promotes a collaborative, high-performance culture that is based on the values of trust and respect for others.

• Proven experience managing and developing teams within a facilities service’s environment.
• Demonstrated knowledge and experience with computerized maintenance work dispatch management systems.
• Experience in managing and maintaining Facilities Management Compliance Standards for large organizations across multiple sites.
• Demonstrated understanding and experience across OH&S contractor risk management principles associated with workplace safety and minimizing potential risks.
• Deliver friendly, efficient, and prompt service to minimize client complaints and increase staff knowledge of facilities delivery within a robust business practice.
• Display excellent interpersonal and communication skills with the ability to liaise, communicate and provide advice to a wide range of stakeholders.
• Ability to handle several tasks and prioritize work within tight operational timeframes
• Uphold agreed course of action designed to meet the customer’s needs by building rapport, keeping promises, and ensuring customers are responded to in a timely manner.

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