A local government organisation is seeking an experienced
Business Support Officer
to join their
Community Safety / Parking & Safety team
on a short-term contract. This role will support the team with administrative tasks related to infringements, parking services, and community safety operations.
This is a great opportunity for someone with
local government experience, particularly within
infringements, compliance, or parking administration, who can step into a busy team and provide support during a period of staff leave.
Key Responsibilities
- Manage the primary parking inbox, responding to enquiries and actioning requests
- Log Internal Review (appeal) requests
and Nomination requests
- Respond to general enquiries regarding parking infringements (appeals, reasons for fines, processes)
- Assist with Residential Parking Permit enquiries, including ePermit applications and tenant changes
- Process Nomination requests
through the infringement management system
- Provide general administrative support to the Community Safety team
About You
- Experience working within local government, ideally in parking, compliance, or infringements
- Familiarity with Pathways
or similar council systems
- Experience managing infringement processes or internal reviews
- Strong administrative and organisational skills
- Ability to manage high-volume inboxes and prioritise tasks
Experience using
IMaaS
(Infringement Management as a Service) is beneficial but not essential, as the system is easy to learn.
Contract Details
- Immediate start available
- Approx. 5–6 week contract
- Training provided
- Supportive and collaborative team environment
If you have relevant
local government or infringement administration experience
and are available to start soon, we would love to hear from you.