Clerical Officer

Clerical Officer

• Responded to phone enquiries and complaints from the public and staff.
• Made and received calls to arrange materials, services, and bookings.
• Ordered supplies such as stationery and films as needed.
• Handled internal and external enquiries professionally.
• Drafted letters and maintained registers, records, and files.
• Matched contractor invoices with purchase orders and prepared payments.
• Coordinated repairs and maintenance for office equipment, including copiers.
• Prepared annual plant hire orders for machinery and equipment.
• Collected and organised invoices, delivery dockets, and purchase orders for payment processing.
• Arranged hired plant and equipment for operational needs.
• Entered data into council systems and supported eServices.
• Prepared inspection certificates and coordinated construction inspections.
• Supported restoration activities and liaised with inspectors to expedite works.
• Performed general clerical tasks including filing, photocopying, and message handling.
• Assisted other team members with administrative tasks as required.
• Took meeting minutes and ensured timely submission of timesheets.
• Managed volunteers if required by the role.
• Carried out other duties as directed by the Manager or within scope of skills and training.

• 2+ years experience in an administration support role within local government or working in a politically sensitive environment
• Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded

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