Administration Assistant

Administration Assistant

• Provide administrative and operational support to the business unit, including managing phone calls, correspondence, payments, data entry, and maintaining accurate records and databases.
• Deliver excellent customer service by building strong relationships with internal and external stakeholders and providing specialist advice and solutions where required.
• Maintain and update Council registers and systems relating to fire safety, essential services, and swimming pool compliance, ensuring all records are accurate and up to date.
• Support compliance activities, including issuing infringement notices, assisting with court documentation, and ensuring adherence to regulatory requirements.
• Coordinate and prioritise multiple tasks and requests, including triaging work, supporting reporting and business processes, and contributing to continuous improvement initiatives.

• 2+ years experience in an administration support role within local government or working in a politically sensitive environment
• Previous experience with TechOne, Content Manager/TRIM, Authority or Pathway highly regarded

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