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Rates Officer

Rates Officer

Job Title: Rates Officer
Contract Type: Temporary
Location: Melbourne
Start Date: Dec 2021
Reference: 32311ALI
Contact Name: Amanda Li
Contact Email:
Job Published: November 23, 2021 14:03

Job Description

The opportunity
We’re looking for an experienced Rates Officer to lend a hand at this Local Council in the South Eastern Suburbs. You will be in a small team reporting to the Team Leader and providing excellent customer service to the relevant stakeholders. The role requires an individual with a resilient yet compassionate personality as you will be liaising with ratepayers in large volumes.
  • Located in the South Eastern Suburbs
  • 6-month temporary contract, 3-4 days part time
  • $31 p/hour + super
What you’ll deliver
  • Respond to and monitor customer inquiries via phone, online or in person
  • Maintain all changes of property ownership records and changes of address, pensioner rates concessions and pensioner details in Council’s property system accurately
  • Issue Land Information Certificates
  • Process refunds via Technology One and process daily receipting for rate payments as required
What you’ll bring
  • Experience in the use of Sharepoint, Open Office Property System, Technology One, TRIM
  • Previous experience in a rates environment in Local or State Government
  • Strong time management skills, good ability to prioritise tasks and strong attention to detail
  • Hybrid work option, 2 days in office
  • Equipment provided
  • Long term experience in a Local Council can be beneficial for future work opportunities
Next steps
For a confidential discussion regarding this opportunity or other Finance positions within Local Government, please contact Amanda Li on (03) 8535 3111.
Apply with your CV in Word format by clicking on the link.