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Librarian Assistant

Librarian Assistant

Job Title: Librarian Assistant
Contract Type: Contract
Location: Brisbane
Industry:
Reference: PC - 03 - 27
Contact Name: Paul Cullen
Contact Email: paul@publicsectorpeople.com.au
Job Published: March 24, 2019 05:16

Job Description

About The Role: 
Public Sector People are partnered with our local government client to attract a number of Library Circulation Assistants on a casual day-to-day basis who may be required to work a variable spread of hours (up to a maximum of 36.25 hours per week). 

Key Responsibilities: 
  • To assist the Regional Librarian/ Digital Services Librarian in the provision of consistently exceptional customer service to library customers.
  • Assist library customers by answering directional enquiries and requests for information.
  • Contribute to the delivery of library services by undertaking various tasks including customer service, shelving and the checking in and out of library items.
  • Contribute, as required, to the delivery of library programs, activities, promotion and outreach.
  • Action relevant tasks resulting from library system generated reports, membership records, reservation processes and item repair.
  • Undertake accurate and efficient handling of cash, phone enquiries, bookings and/or other administrative duties as required in the library environment.
  • Provide library customers with assistance in their use of the library’s digital and technology resources.
  • Assist library customers in the use of the library’s self-service facilities.
  • Provide a consistently high level of customer service in an environment of constant public contact.
  • Provide customers with up-to-date and relevant information about Council library services.
  • Contribute to a positive customer experience by appropriately resolving straightforward customer requests in relation to a customer’s use of the library’s space, services or resources.
If you meet the above criteria and are looking for your next contract opportunity please apply via the appropriate link with a CV attached.

For a confidential discussion regarding this opportunity please contact Paul Cullen on (02) 9376 8200.

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