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IT Training & eLearning Specialist

IT Training & eLearning Specialist

Job Title: IT Training & eLearning Specialist
Contract Type: Contract
Location: Melbourne
Industry:
Reference: 3033518
Job Published: November 19, 2019 11:34

Job Description

Our local government client based in the Western Suburbs is undergoing a Changing Systems project and requires a Training Specialist to create training materials and to provide support to staff through the new system implementations.

This is a contract role commencing ASAP and finishing on the 24th of February 2020.
  
Responsibilities:
  • Formulate and deliver individual and group training in line with the adopted change approach
  • Create training materials and support materials including eLearning products
  • Be a team player working with the project team and with internal stakeholder groups and to capture feedback and identify any issues related to the new systems
  • Investigate and report on the analysis of processes and policies
  • Participation in committees, change forums and input into policy/process development
  • Awareness of and adherence to the council’s Risk Management Policy
  
To be successful in this role you must be an excellent communicator, problem solver and leader with a commitment to customer service and continuous improvement.
  • Minimum 2 years' experience in IT Training or IT support
  • A current Victorian Driver’s Licence
  • Experience in developing, delivering and reviewing training programs including eLearning and supporting materials
  • Experience with Adobe Captivate eLearning software or equivalent (preferred)
  
Siobhan Harris is an IT recruiter specializing in local government roles in Victoria.