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Business Analyst - Local Government

Business Analyst - Local Government

Job Title: Business Analyst - Local Government
Contract Type: Contract
Location: Sydney
Industry:
Start Date: Immediate
Reference: PC - 1 - 16
Contact Name: Paul Cullen
Contact Email: paul@publicsectorpeople.com.au
Job Published: January 13, 2020 16:46

Job Description

POSITION PURPOSE:
  • Provide high level technical and systems expertise to deliver improved work practices and customer service functionality by maximising the features of Council’s Corporate Business Systems. 
  • Facilitate the analysis and development of Customer Relationship Management Systems and the integration of complex applications to align business systems and business needs.
  • Analyse and lead organisational requirements to develop and design innovative solutions.
  • Contribute to the preparation of business cases and implementation of projects.
  • Act in accordance with the NSW WHS Act 2011, WHS Regulation 2011 and the Work Health and Safety (WHS) Management System to ensure a safe place of work.
QUALIFICATIONS & EXPERIENCE:

Essential:
  • More than 5 years industry-based experience working as a functional business analyst.
  • Demonstrated experience with TechnologyOne or similar enterprise business systems.
  • Demonstrated experience with Customer Relationship Management Systems (such as Salesforce or Microsoft Dynamics).
  • A relevant degree in business, information technology, software design and / or implementation.
  • Extensive experience in the successful delivery of technology projects through the design, development and implementation of solutions.
  • Well-developed and demonstrated critical thinking and analytical skills reviewing existing solutions and the presentation of advice to senior management.
  • Proven skills in writing and presenting clear and concise solutions.
  • Proven and demonstrated ability to effectively communicate (both verbally and in writing) with stakeholders.
  • Delivery of long-term customer service improvements.
Desirable:
  • Successful experience working in a business technology team in a large and growing organisation.
  • Demonstrated understanding of project management practice in a large organisation.
  • Experience with Geographic Information Systems.
  • Experience with Waste Management Systems.
If you meet the above criteria and are looking for your next contract opportunity please apply via the appropriate link with a CV attached.

For a confidential discussion regarding this opportunity please contact Paul Cullen on (02) 9376 8200.

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