Business Analyst (IT) - Wyndham City Council

Business Analyst (IT) - Wyndham City Council

Job Title: Business Analyst (IT) - Wyndham City Council
Contract Type: Contract
Location: Melbourne
Reference: 3088147
Job Published: January 17, 2020 09:46

Job Description

$50+Super per hour
27th of January-1st of May 2020 (with a possible contract extension)
The local government client in Werribee is implementing Microsoft Teams and Contact Centre solutions across the council and is looking for an IT Business Analyst to deliver this project. This will involve a lot of collaboration with IT, external vendors and business users in gathering the requirements and functional flows that will ensure the project’s success.
  • Developing very clear and concise business requirements
  • Help source and assist the implementation of Microsoft Tams Telephony, collaboration & Contact Centre solutions
  • Gathering requirements likely to involve - Conducting interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, user cases, scenarios and documenting the requirement traceability matrix
  • Communicate any changes to the stakeholders
The client is looking for a candidate with the following background:
  • Change management
  • VoIP technologies, Microsoft Teams and Contact Centre solution selection and implementation
  • System Integration design and testing
  • Analysis, reporting and relationship skills
  • Qualification in Business Analysis, Systems Analysis or other relevant discipline
If the above appeals to you then please apply and should you have any questions please let me know thanks!

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