In the unveiling of the federal budget last week, treasurer Josh Frydenberg revealed that $1.2 billion would be invested into Australia’s digital infrastructure, in order to drive the country’s employment, wages, productivity growth and help secure Australia’s economic recovery overall(Australian Government. 2021). This investment is part of Australia’s ongoing ‘Digital Economy Strategy’; a plan to make Australia a ‘leading digital economy and society by 2030’. As part of this strategy, the $1.2 billion will be focused on eight key priorities covering education, support for small and medium enterprises, cybersecurity, artificial intelligence, drone technologies, data sharing, support of government services and tax incentives – particularly those within the gaming industry.
The biggest portion of this investment will be going towards streamlining and improving government services. A $200.1 million investment will go towards enhancing the myGov website and $301.8 million will go towards enabling the next generation My Health Record online platform to maintain and further develop our world-class healthcare system.
A further $111.3 million will be dedicated to accelerating the Consumer Data Right (CDR) across the country-starting with the banking and energy industry and then moving to telecommunications. The CDR will aim to give consumers greater control over their data and securely share data with a trusted third party. With the CDR in place, people and organisations will be able to monitor their finances, utilities and other services as well as compare and switch between different offerings more easily (Office of the Australian Information Commissioner. 2020). For this to be achieved, strong privacy protections will need to be built into the system and be enforced by the Office of the Australian Information Commissioner and the Australian Competition and Consumer Commission (ACCC). This highlights the growing need for cybersecurity and software engineer professionals to deliver this CDR goal.
The government also want to invest in emerging technologies, particularly Artificial Intelligence (AI) to remain competitive with digital economies worldwide. This includes a $124.1 million investment into AI research and industry capability as well as a National Artificial Intelligence Centre and a $100 million investment into building the digital skills of Australians, to help ensure continual innovation and development within the AI space.
While investment into emerging technologies and digital infrastructure is all very well and good, it will not make a difference if the country doesn’t have the adequate resources and skills to properly utilise these advancements.
According to Australia’s Digital Pulse report compiled by Deloitte and the Australian Computing Society, Australia will need 60,000 new technology workers every year for the next five years to meet the demands of Australian businesses and overall society as we adapt to new technologies at a rapid rate. The government have acknowledged this current skills shortage in the 2021-22 budget, announcing that they will be investing the following amounts to upskilling and growing the nation’s digital skills (Australian Government, 2021):
$10.7 million for the Digital Skills Cadetship Trial to deliver work-based learning opportunities for in-demand digital jobs
$43.8 million for the Expansion of Cyber Security Skills Partnership Innovation Fund to fund additional innovative projects to improve the quality and quantity of cybersecurity professionals in Australia
$24.7 million towards the Next Generation AI Graduates Program which will be provided over six years in order to attract and train home-grown, job-ready AI specialists through national scholarship offerings
$22.6 million towards the Next Generation Emerging Technology Graduates Program the will be rolled over six years and aim to provide over 200 national scholarships in emerging technologies
What Does This Mean for The Digital Job Market?
The significance digital technology and upskilling is playing in the federal budget this year indicates the importance technology and digital skills will play in our economy moving forward. Since the COVID-19 pandemic began, digital technology has become even more important to Australian businesses and the overall workforce. Especially over the last year when so many offices had to work remotely, we became dependant on technology to continue functioning at work; we needed cloud-based platforms like WeTransfer or Google Drive to share and store data in a central place, which in turn required greater cybersecurity. Colleagues had to rely more on project management and teleconferencing platforms to continue their projects and data management became a priority for many organisations as more and more key data was transferred online to be easily accessible. This reliance on technology is only going to grow as we move forward. Consequently, technology workers will be key in enabling the extra demand for digital infrastructure and services. The technology workforce in Australia grew by 33,400 workers in 2020, reaching a new peak of 805,525 workers. By 2026, Deloitte Access Economics forecasts there will be over 1.1 million technology workers in Australia which is only further supported by this year’s federal budget announcement as the government try and create a ‘leading digital economy’(Deloitte, 2021).
This presents exciting opportunities for those already working within the digital space, or those that possess digital skills – especially in relation to AI, data management and cybersecurity. With additional funding aimed at creating more jobs in this space, especially within the public sector as a big portion of initial funding will go towards streamlining and improving online government services- candidates with the necessary digital skills and experience will have a significant competitive advantage.
For those looking for new opportunities within IT- especially within the public sector – and interested to see how the federal budget’s announcements will impact future job opportunities, you can reach out to our resident IT consultant Cheri Randell. Cheri can also provide more information about the IT jobs she currently has available or career advice for those just starting out within the IT space. You can contact her at the below:
Phone: 0466 699 297
Public Sector People (PSP) are currently looking to speak to a CRM Project Manager who would be interested in an initial 6-month contract within a Local Government organisation. July 2022 start date Initial 6-month contract with the view to extend beyond then Hybrid work arrangement, flexible with days in office and from home $800 - $900 daily rate + super This role will be playing a crucial part in the digital transformation project that is currently taking place with an additional 2 years on the project timeline. You must have experience implementing a new CRM platform for a medium to large service-delivery organisation ideally within the Government sector. This role will begin as a 6-month contract with the view to extend beyond that. Key Responsibilities: Project management of the CRM project delivering highly visible change across the organisation within the Digital Transformation program. This includes development of the business case in consultation with stakeholders to support the organisations financial investment in the CRM technology. Define and manage project scope, budget, resourcing, risks, issues and benefits. Work closely with delivery partners to design, implement, integrate, test, and transition the new SaaS platform. Lead and facilitate workshops and meetings with business sponsors, owns, SME’s, IT personnel and vendors. Manage and coordinate a project team including business and technical resources to deliver objectives and results. Track project targets and provide status updates to stakeholders. Requirements Include: The following qualifications and/or experience are required for the position: Demonstrated experience implementing a new CRM platform within a medium to large service delivery organisation. Software development end-to-end project management experience and a solid understanding of enterprise architecture and SaaS products. Demonstrated stakeholder relationship management, having led stakeholders, facilitated workshops and hold exceptional interpersonal skills, able to confidently negotiate, listen and influence a leadership team. Experience and knowledge of integrating IT cloud solutions to CRM systems, such as telephony systems, online digital forms, finance systems, GIS, or record management systems. Proven experience liaising/ managing vendors and delivery partners. If successful in the role, you will be required to have an up-to-date National Police Check. For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Cheri Randell on 0466 699 297.
Public Sector People (PSP) are currently looking to speak to an IT Application Support Engineer who would be interested in an initial 3-month contract with the potential to be full time within a Local Government organisation. Immediate start South East Melbourne location (currently WFH with flexible work arrangements) 3-month contract with potential to be full time. $55 an hour + super The Application Support Engineer will be responsible for application management, planning, implementation, training, and testing of new and current corporate software. You will investigate software issues and diagnose the root causes whilst minimising service disruption. This role would suit a candidate who has an application development background or software development background who is looking to go into a support role to assist upcoming technology. Key Responsibilities: Plan and implement regular system upgrades to leverage the new features and upgrades of the Business Systems. Work closely with vendors and business clients to ensure the systems and business requirements are met. Undertake routine data audits to ensure system accuracy is maintained. Suggest improvements and implement changes to the organisation’s enterprise in accordance with the change management procedure. Contribute to the development and maintenance of user manuals and other documentation to support the Business Systems. Determine the root cause of issues, address the issues, and communicate to internal and external stakeholders. Support a small team with application engineering and liaise with a wider team to report and communicate updates regularly. Requirements Include: The following qualifications and/or experience are required for the position: A relevant degree or diploma with relevant work experience Working knowledge of SQL Databases, Querying, Stored procedure. Demonstrated working knowledge of Azure Fundamentals Experience with SAP Crystal Report development Ability to diagnose & address application issues Demonstrated ability to manage third party vendors regarding system improvements, issue resolution, project timelines and availability. A great attitude! The right candidate will be keen to learn and want to work within a close knit team to reach business objectives. This role will require a current National Police Check and Working with Children Check. Candidates who do not have these will be considered but please note, they will need to be completed if successful in the recruitment process. Get in touch for more information! For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Cheri Randell on 0466 699 297.
Public Sector People (PSP) are currently looking to speak to a Infrastructure Solution Architect who would be interested in an initial 3-month contract within a Local Government organisation. June - Mid July start date 6-month initial contract Flexible working arrangement (Inner Melbourne location) $130 an hour + super MUST have experience as a Technical Solution Architect delivering cloud based software. This role will play a crucial part in the digital transformation project that is currently taking place with an additional 2 years on the project timeline. This role will require expertise in delivering cloud-based software, O365 services, Microsoft Azure solutions, Windows, Identity Management and Network Infrastructure. Experience in the above is essential! Key Responsibilities: Develop high quality and accurate documentation to the team that includes high-level designs, solution architecture designs, detailed configuration documentation, handover support and security and risk analysis reports. Responsible for delivering a modern desktop environment as a key part of the digital transformation project. Align solution architecture with the enterprise architecture blueprint. Assisting with technical quality correspondence for 3rd party delivered works. Proactively seek feedback, understanding concerns and desires of the operational support team and implement those learnings in the delivery of the project. Requirements Include: The following qualifications and/or experience are required for the position: Have demonstrated experience working as a Technical Solution Architect delivering cloud-based software. Experience in creating solution architecture documentation, diagrams and scope of works documentation. Solid understanding in security concepts such as CIA, defence in depth and standards such as VPDSS. Strong aptitude with Identity and Asset Management. If successful in the role, you will be required to have an up-to-date National Police Check. For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Cheri Randell on 0466 699 297.
Public Sector People (PSP) are currently looking to speak to a Digital Content Officer who would be interested in a 3-month contract within a Local Government organisation. Immediate start 3-month contract (possible extension available) Inner Melbourne location (work from home currently available with the view to slowly return to the office) $50 - $55 an hour + super Must have Content creation experience/ excellent writing skills Local Government/ Public Sector experience beneficial This role is responsible for editing intranet content and publishing on the internal intranet using SharePoint. The Digital content Officer will be working alongside the content team and will need to have knowledge of Digital Accessibility, UX writing and have some knowledge on Sharepoint (not essential). Key Responsibilities: Produce content and upload it to SharePoint in line with project objectives. Edit and design content to meet the organisations standards and in line with the user needs, therefore consultation with stakeholders may need to be organised from time to time. Ensure pages are tagged correctly and metadata is correct. Remediate accessibility issues on PDF and Word Documents. Collaborate with stakeholder to co-design content to represent current and relevant news. Work as part of a team of content producers to migrate and improve content from our old intranet into the new platform. Project based work, working on multiple projects currently happening amongst the team. Requirements Include: The following qualifications and/or experience are required for the position: Must be an excellent writer and be able to create engaging and relevant content. Creating content in plain English and turning complex language and processes easy to understand. Knowledge and understanding of usability and accessibility standards as they apply to mobile and web-based digital content. Experience in stakeholder management and building relationships with subject matters to design and create relevant content. An excellent team player who can learn quickly and think on their feet, using their initiative to brainstorm creative ideas with the wider team. For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Cheri Randell on 0466 699 297.
Public Sector People (PSP) are currently looking to speak to an IT Service Desk/ Helpdesk Officer who would be interested in a 6-month contract within a Local Government organisation. Immediate start date Melbourne East location (approx 36km from the CBD) 6-month contract with the view to go permanent $45 an hour + super Experienced in Service Desk essential This role is to assist with the day-to-day operations of the organisation and assist in troubleshooting IT issues, mainly Level 1 and Level 2 support. This role is due to workload within a busy team that requires some additional support up until the end of the year. You will support internal and external customers with network and desktop services. You will also administer Council's telecommunications system, including patching, handset maintenance and new services. Key Responsibilities: Provide support via a ticketing system (Cherwell) and troubleshoot IT issues or escalate to the correct person. Implement the Council's desktop computer environment by performing installations, upgrades and maintenance of Council's PC hardware and software across Council including remote sites. Provide administration and support for mobile devices including laptop 3G connections, smart phone handsets and tablet devices. Administration and support for Council's PABX spectrum system. Assisting with fault diagnosis and liaise with service providers for all faults and repairs to equipment. Stakeholder management and deliver excellent customer service to assist as much as possible. Requirements Include: The following qualifications and/or experience are required for the position: Tertiary qualification in a related field and/or relevant experience in a similar role. PRINCE2 or higher qualification would be highly desirable. MUST be an excellent communicator, extremely important in this role as you will have a heavy responsibility for Stakeholder Management. Experience using a ticketing system and able to prioritise. Able to adhere to Local Government processes and security protocols. Strong written skills and able to create documentations such as FAQs, induction manuals and knowledge articles to help in improving the way that IT Helpdesk operates. Get in touch for more information! For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Cheri Randell on 0466 699 297.