The public sector spans over multiple industries and caters to a wide range of career opportunities. However, some of the most diverse job roles and opportunities within local councils and government organisations occur within the Business and Professional space. Professional roles can be found across all industries, from Construction to Aged Care and require candidates at all experience levels, from entry level to executive support. Such a busy and varied desk requires a recruiter who has an extensive knowledge on the market trends occruing within the Business and Professional space and can utilise this knowledge to guide their candidates towards roles that will best match their needs.
Thankfully, Public Sector People have found that in our consultant Sarah Kettlewell, who has been working with the company for almost five years and in that time, has focused on delivering the best outcomes for both her candidates and clients within Business Support and Professional services. Read on to find out more about Sarah's recruitment processes, how she builds and gains the trust of both her client and candidate base and the exciting roles she currently has available.
Can you explain your role at Public Sector People?
Having been with Public Sector People for coming up to 5 years now I am the Team Leader of Business Support & Professional Services, leading recruitment across Administration Business Support & Customer Service within Local Government in Victoria.
The ‘Business Support’ & ‘Professional’ space can be quite broad and diverse. Can you elaborate on the types of positions you focus on?
Anything and everything! It is a very diverse desk to manage and I will assist my clients with recruitment of any support driven roles across any department in Council ranging from Building, Planning, Local Laws, Aged, Community, Family Care & Customer Service. These roles can vary in level from Administration, Business & Project Support, up to Executive Support roles.
Who are the candidates you ideally look for when filling these positions?
In support roles I believe culture fit is super important, especially when you are stepping into what can be an initial short-term contract. Therefore, I look at engaging candidates who have a positive attitude, proactive approach to new working environments along with relevant industry & career experience.
What commitment will you make to the active job seekers you choose to work with?
I am committed to being available to job seekers. Job seeking can be tough at times which is something I appreciate and understand. I pride myself on personally knowing my candidates I work with, acting as a honest & trusted source to them & being available to these people whether it be assisting them in their next role or providing general industry advice & updates, resume tips & tricks & sometimes just a general life chat!
How do you build a relationship with both your candidates and your clients- why is this important?
It really flows on from the above; I want to really know both candidates and clients I work with by staying in touch regularly whether that be by phone or in person, understanding people’s motivators and drivers so I can easily match a candidate to a client when needs arise. I also want both candidates and clients to know who I am and what I stand for as a recruitment partner, ultimately developing truly honest & trusting relationships.
Why is the aftercare stage so important in the recruitment process- especially in the public sector?
The aftercare process is so important especially when placing candidates into roles that are a short-term contract. They are joining teams that are well established and this can be a daunting thought. The only way we can understand how a candidate is settling in, or how the assignment is tracking is to keep in touch regularly with all parties. To build a trusting relationship with both client & candidate, you need to be able to identify any potential issues or changes as they arise and act as a facilitator to both candidate and client, so that you can ensure you are creating the best outcomes for all.
How do you conduct the aftercare process in the roles you recruit for?
With the roles that I recruit at a minimum, I guarantee contact with both working candidates and clients on a fortnightly basis – sometimes more If they’re lucky!
Customer Service Officer
Contract Type: Contract
Job Summary: A local Council in Melbourne’s inner western suburbs is looking for an experienced Customer Service Officer to join their team on an initial 3-month contract. The successful applicant will be responsible for being the first point resolution to the customers of Council and seeking advice, assistance or information regarding a variety of Council’s services.
Business Support Officer
Contract Type: Temporary
Job Summary: A Statutory Planning team with a Council in Melbourne’s eastern suburbs is inviting applications for a Business Support Officer to join the team for an initial 3-month contract with flexibility to work from home.
The successful candidate will be responsible to provide administration support to the Statutory Planning unit, to maintain data bases, planning & subdivision filing along with coordinating referrals to statutory authorities & then provide notice of application.
Contract Type: Contract
Job Summary: An Engineering Services team of a large inner metro-based Council are looking for an Administration Support Officer to join their team on a contract basis until February 2021.
The successful candidate will be responsible for providing administrative support to the engineering team to ensure efficient and effective outcomes for all internal &external stakeholders. This role would suit an individual with previous experience supporting within a technical driven environment.
To find out more about any of the roles listed above, or to reach out to Sarah for a confidential chat about the job market within the public sector and her upcoming opportunities within the Professional and Business Support space, you can contact her at
Phone: 0481 746 038
Linkedin: Click here for link
Public Sector People are currently inviting applications for the Coordinator of Governance to work with a Council based on the eastern shore of Port Phillip Bay, about 40 kilometres south east of the CBD. As the Coordinator of Governance you are responsible for providing expert advise and support to Councillors & relevant staff. Role supervises two direct reports & we are are seeking someone with proven extensive experience in Governance and Council would be preferred. Key Requirements: Extensive relevant experience in local government in a similar position Sound knowledge and experience in the legislation applicable to Governance Services functions Proven management skills with the ability to provide leadership and motivation to a team Understanding of and/or experience in maintaining and monitoring systems High level of verbal and written communication skills to enable effective communication Ability to interpret and communicate complex legislative requirements and information Well-developed organisational skills to manage competing pressures to meet tight deadlines and achieving unit and departmental objectives A commitment to providing high quality customer service For a confidential discussion regarding this opportunity please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please e-mail your current resume in Word format using the apply
Public Sector People (PSP) are currently looking to speak to a Digital Content Producer who would be interested in a 3-month rolling contract within a Local Government organisation. Immediate start Inner Melbourne location (work from home available) Part of a GREAT forward thinking team under their customer experience department. $43 - $46 an hour + super BAU and Project based role Currently recruiting candidates who have a passion for content! Someone who is a highly skilled content marketing individual with a passion for building websites and social media! This role plays a huge part within the Digital team and assisting with the ‘What’s On’ platform to inform the community of what is happening and planned to happen within the area. The 2 roles available are split into two, one is to work on the BAU functions and one is to work solely on project work within the team. The team have an extremely exciting journey ahead and this role will contribute to making their vision happen and assist in modernising their platform. Key Responsibilities: Coordinate a content calendar for multiple social media platforms and accounts. Manage sensitive/ political content and moderation of comment threads. Use data engagement data and reporting tools to draw insights and report on post performance and suggest methods for improving the channels performance. Create social media content and work closely with the design team to meet business objectives. Manage the marketing inbox and respond to relevant inquiries, using your expertise knowledge to liaise with stakeholders. Build relationships with internal stakeholders across multiple business units to discuss events and content ideas. Requirements Include: The following qualifications and/or experience are required for the position: A relevant degree or diploma with relevant work experience. Experience managing sensitive content and having a strong understanding of latest trends in social media and best practice methodology. Photography and video skills highly desirable. A passion for Social Media and content. Strong level of initiative and able to work autonomously. Outstanding verbal and written communication skills with a strong attention to detail. Ability to write highly engaging, actionable content tailored for the channel and purpose. If you are interested, please apply now!! This role won’t be around for long! For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Sarah Kettlewell on 03 8535 3111.
Public Sector People (PSP) are currently looking to speak to an experienced Media & Communications Officer to join a Regional Council in Victoria's north-east region on temporary, full time basis for an initial 6-8 week contract. ASAP contract for 6-8 week contract with potential to extend Band 6 | Hourly rate negotiable 38 hours week Regional Council in Victoria's North-East Fully remote working available Working with Council in a very busy & exciting time, as the successful candidate you will be responsible for the coordination of Council's proactive media relations this would include; sourcing stories, writing & distributing media releases and preparing timely responses to media enquires. Qualifications and demonstrated working experience in media, communication & digital services Proven experience in journalism, communications, public relations with particular emphasis on journalistic writing Political nous and ability to effectively manage Council’s public profile, including through any period of adverse media coverage Proven experience providing high level Media relations and Communications advice within political environment Experience with Open Cities advantageous Understanding of Local Government or political working environment advantageous For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Sarah Kettlewell on (03) 8535 3111
Public Sector People are currently inviting applications for an Executive Assistant with a minimum of 3-5 years experience, to join our client, a council based in Melbourne's inner suburbs! As the successful candidate you will provide high level, confidential, efficient administrative support to the CEO and across the wider directorate. Key Requirements: Minimum 3-5 years experience in an Executive Support role Highly developed interpersonal skills in order to establish positive working relationships across a large organisation High standard of written communication, with proven experience dealing with management, executives, employees, councillors & other internal and external stakeholders Highly developed time management skills, ability to plan, manage and organise your workload Local Government experience desirable Get in touch ASAP for more information! For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Sarah Kettlewell on (03) 8535 3111.
Benefits include: Contract to November 2022 with potential to extend Excellent transport links close to council ASAP start - apply today, start tomorrow! Flexible working on offer About the role: Public Sector People are currently inviting applications for the role of Governance Officer to join a inner metro Council in Melbourne's south eastern suburbs on a contract through until end of November 2022! The main objective of this role is to provide efficient, effective & confidential administration support to the Strategic Governance & leadership team by undergoing such tasks as; providing high level support to the EA & Team Leader, triaging of a busy email inbox, raising & allocating requests to various departments across the organisation, following up on those requests and running reports, whilst proactively managing diary and meeting schedule for multiple stakeholders. Requirements include: Proven skills in providing administrative and secretarial support in a confidential team based environment Ability to plan workload and manage competing work demands Demonstrated advanced experience in MS Office, especially in creating, formatting & editing complex Word and Excel documents Well-developed knowledge of the operations and protocols of Local, State and Federal Government Ability to liaise with the Directors, Managers, employees and Councillors to progress organisational matters. Knowledge and experience in Council's organisational structure For a confidential discussion regarding this opportunity or other Administration roles in Local Government, please contact Sarah Kettlewell on (03) 8535 3111.
Public Sector People (PSP) are currently looking to speak to experienced Corporate Planning & Performance professional to join a Council based in Melbourne's CBD on an initial 9 month contract commencing ASAP. ASAP contract for 9 months 38 hours week Council based in Melbourne's CBD Corporate Planning | Governance | Reporting Focus on Council's Annual Report Corporate Planning & Performance Working within a high performing, knowledgeable & collaborative team as the successful candidate you will be responsible for coordination of the production of Council's Annual Report, ensuring compliant to the requirements of the Local Government Act. Working closely with Strategic Communications in the coordination of corporate publication requirements for the Council Plan along with providing analysis, insights and reporting on portfolio performance to the division. Key Requirements: Knowledge and experience with Victorian Local Government Performance Reporting Framework Knowledge and experience of the Victorian Local Government Act Substantial Corporate planning and annual reporting experience Experience in use of Data Collection Ability to analyse and report on previous data Well-developed interpersonal skills with demonstrated ability to build positive working relationships across a large organisation Intermediate Microsoft Office and database skills with the ability to create and adapt to a range of technology applications for reporting and data analysis For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Sarah Kettlewell on (03) 8535 3111
Public Sector People (PSP) are currently looking to speak to confident Marketing & Communications leaders to join a Local Government in Melbourne's CBD on temporary, full time basis through until December 2022! ASAP contract through until December 2022 Marketing | Communications | Creative | Arts 38 hours week Council based in Melbourne's CBD 4 direct reports Marketing Manager Opportunity to work with Council in Melbourne's CBD, as the Marketing Manager you will be leading, managing and developing the Arts House Marketing & Communications team. As well as responsibility for marketing strategies for the Arts house and the schedule of programs, with focus on maximising awareness, engagement & attendance! Key Requirements: Proven track record of delivering successful marketing and communications strategies in preferably arts/Creative industry setting Demonstrated, outstanding interpersonal skills, including the capacity to communicate a compelling brand and identity to engage a diverse range of people, communities audiences and stakeholders Solid understanding of and experience working with diverse stakeholders such as creative teams, artists, external contractors, media partners and government agencies to achieve desired outcomes Strong project management skills with a proven ability to manage a range of projects simultaneously and to deliver agreed outcomes within established timeframes Outstanding people leadership skills developed through a demonstrated background in leading, developing and motivating diverse staff in a collaborative manner For a confidential discussion regarding this opportunity or other positions within Local Government, please contact Sarah Kettlewell on (03) 8535 3111