2019 has been a great year for Sarah Kettlewell... A year full of milestones and great achievements such as the launch of Public Sector People and winning awards for ‘Best Consultant for Candidate Experience’ - and it looks like 2020 is going in the same direction with her promotion to Team Leader.
Congratulations Sarah, what does the promotion to Team Leader mean to you?
This is really exciting for me; I have really enjoyed by time with D&B/PSP and have been provided so much trust and support in order to develop into where I am today. To be given the opportunity to continue to grow individually along with the growth of PSP, whilst mentoring and leading other staff is something that I am really proud and excited to be a part of.
How has your first year within the new PSP team been? Are there any stand out moments from the year you can think of?
The first year with PSP has been AMAZING, watching the team grow and develop, bringing more consultants on board, and starting up in both QLD & NSW along with branching into a lot more sectors and seeing how positively received this has been.
It has also been a standout seeing how passionate all the consultants are to genuinely do the best they can for their clients, candidate and colleagues, which is reflective in the success and growth of PSP in the last 12 months.
You also won ‘Best Consultant for Candidate Experience’ at the Recruitment International Awards earlier this year. What did winning this award mean to you?
I take so much pride in making the candidate experience a positive one, having been a candidate in the market myself in the past it can be tough place to be, so being able to act as an honest, transparent and caring point of contact in this process and be recognised for it is something very special.
It has been amazing to see Sarah’s growth over her 4 years with Public Sector People, her development into a leader in our business is due to her strong ethics and a want to lead by example in all things she does. Her continuous candidate and client feedback continue to amaze us. I am sure the energy she brings to the role every day will make her a huge success and it is that infectious energy which makes the people around her really push themselves to do their best.
- Tom Dumper, Managing Director
What can we expect from you and your team in 2020?
My team and I will be working hard to continue to be trusted advisors within the Victorian Local Government space to our clients and candidates.
Public Sector People are an approved Victorian Local Government provider and are currently inviting applications for the role of Administration Officer to join a Council in Melbourne’s inner suburbs to support their Building Services team throughout the Swimming Pool audit. The position reports directly to the Coordinator of Building Services and as the successful candidate you will provide a high level of administrative, systems support to assist with the smooth operation of Council’s Building Services Department. You will be responsible for the provision of high level customer service by telephone and counter including providing basic technical information. Responsibilities; Provide high quality administrative support to the Building Services team Provide high level of customer service for all internal and external customers of the department Assist and contribute to the continuous improvement of the Building Services operations Maintain a high level of accuracy information and records relating to Building Services functions and duties including; building permits, occupancy permits. Notices, orders, inspection results and property information requests. Knowledge of Local Government and Building Industry regulatory systems Requirements; Proficient in the use of Microsoft Office Software Experience in the use of Pathway Application Experience working within Local Government Please contact Sarah Kettlewell on (03) 8535 3111 for a full position description or APPLY today!
Public Sector People are currently inviting applications for the role of Communications Advisor to join a Council in Melbourne's inner suburbs for a 3 month temporary contract with an immediate start. As the successful candidate, you will ensure information regarding this Council and its activities is disseminated and promoted across the community. To do so, you will prepare draft speeches, Councillor and corporate messages, media releases, presentations and publications, including posting and responding to messages on this Council’s social media accounts. Key Requirements: Tertiary qualification in Communications, Marketing, Journalism or Public Relations and relevant working experience Written communications skills, including the ability to write for a wide range of publications and audiences Experience in or understanding of publication work, particularly writing, editing and publication production/print management Knowledge and practical experience of appropriate communication procedures and principles Experience in organising and communicating/promoting events If successful, a police check will be undertaken This position is due to start as soon as possible. If you have the above experience and are available immediately, please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please email your current resume in Word format using the apply button TODAY! Please note only relevant candidates will be contacted.
Public Sector People are currently inviting applications for an experienced Customer Service Officer to join a Council in Melbourne's inner northern suburbs on an initial 3 month contract. Responsibility as the Customer Service officer is to provide where possible, first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. Key Requirements: Experience delivering face to face, phone and online customer service in a large diverse organisation Previous contact centre experience will be highly regarded Experience and passion for delivering an exceptional customer experience and an understanding of the concept of first call resolution Accurate and developed typing and communication skills; both verbal and written. This includes high typing accuracy, grammar and spelling. Experience managing difficult / aggressive customers and trouble shooting complex enquiries Experience handling cash and end of day balancing - High attention to detail required Valid National Police Check or ability to obtain if successful For a confidential discussion regarding up and coming opportunities please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please e-mail your current resume in Word format using the apply
As an approved Victorian Public Sector provider working with organisations across Melbourne, we are looking for industry experienced Administrators & Business Support Officers to fulfill a range of upcoming contract opportunities with a number of leading progressive organisations & councils in Melbourne's metro & surrounding suburbs. Essential Attributes; Ability to work within successful team environments Have previous experience using TRIM, Objective, Authority, Pathways, Merit, P&R, Tech1, Merit or similar Excellent communication skills, written and verbal Ability to manage your own time, prioritise tasks and adapt quickly to change Strong knowledge and experience working with a technical / legislative driven environment Ability to develop effective working relationships with a wide variety of internal and external stakeholders The Public Sector People team is ideally positioned to provide career advice, guidance and expertise to those seeking a new challenge or industry advice & want to hear from Administration & Business Support professionals to work across all divisions of Council. Should you wish to consider these sorts of opportunities please APPLY via. the link today or contact Sarah Kettlewell on 03 8535 3111 and please note only successful candidates will be contacted.
Benefits Include: Work through until June 2021 Ability to work close to home in Melbourne's eastern suburbs Part-time, 3 days per week, days flexible Paying up to $47 p/h + super About the role: Public Sector People are currently inviting applications for the role of Project Officer to join a Council based in Melbourne's Eastern suburbs to support their Kindergarten Expansion Project. The role of the Transition Project Officer is to undertake and analyse research for the development and execution of Councils response to the State Government’s Kindergarten Expansion initiative in Council. Key Requirements: Demonstrated experience in researching and analysing data Demonstrated experience in the drafting and presentation of reports at a high level Proven experience in project management, collaborating across organisations Well-developed stakeholder engagement and consultation skills. Demonstrated skills and experience in supporting a change management project that had a significant impact on staff and/or clients. Proven experience, strong knowledge and understanding of policies within Local Government Broad understanding of the service delivery context for early childhood education and care in Victoria. For a confidential discussion regarding this opportunity please contact Sarah Kettlewell on (03) 8535 3111
Offering contract through until end of December 2020, working with large ever-growing municipality in Melbourne's south eastern suburbs. Benefits to you: Contract through until December 2020 with potential to extend ASAP start Paying up to $42 per hour + super Duties include: Assist customers who are experiencing any procedural or operating difficulty with the use of IT applications, products or services Provide professional, responsive, timely and effective assistance to customers in resolving a range of IT related incidents and tasks, by phone and email Act as a first point of contact, effectively manage all customer requests through to completion Assist and contribute to the technical implementation of IT strategies, products, migrations and enhancements as required Conduct regular follow ups with customers to assess the effectiveness of advice delivered What you need: A degree or diploma in Computer Science or related area and experience in Service Desk Ability to create knowledgebase articles Knowledge and experience using service desk tool such as ServiceNow Working knowledge of Windows Operating systems and email technology based on the Microsoft suite of products. Valid Police & Working with Children's check required or willingness to obtain if successful If you meet the above criteria and you are looking for your next contract opportunity please apply via the appropriate link with a CV attached. If you would like a confidential discussion regarding this opportunity please call Sarah Kettlewell on (03) 8535 3111