You may have seen a recurring theme on our Public Sector People social media pages, the hashtag #PrioritisingPeople… but what does it actually mean?
The simple truth is that our job is to assist people in finding their best career move. Our vision is to be the most trusted recruitment agency in Australia. Why? Because success to us is doing right by our clients, candidates and colleagues.
In every conversation we have with our candidates we make a specific point to find out about their career experience, what they're looking for in their next role and where they want their career to be heading.
“It’s a 360 approach to explore all possibilities internally and externally.”
Where possible we always like to get face to face with our candidates, sit down with them and their resume, to ensure that their resume and skillsets are relevant to the role that they are applying for. This doesn't mean rearranging the resume, it means using our collective PSP knowledge to bring the most relevant career information to the fore.
For many candidates crafting the right resume is an educational piece to correctly highlight skillsets and experience to give the candidate the best opportunity.
What does PSP do that is unique in recruitment?
We have an aftercare process. PSP’s aftercare communication and the frequency that we speak with candidates is a standout for us, because it's important that our candidates actually enjoy the role we have helped them step into.
Once we place a candidate we make a considered effort to speak with them regularly, depending on the role this could be weekly, fortnightly or monthly.
We establish some strong lines of communications to gain valuable insight into how the candidate is feeling in their new position.
As we all know any person, who is enjoying their job will have far more chance to excel and progress.
A great example of our putting people first was the recognition for Sarah Kettlewell who won the Recruiter Insider award for her dedication to candidate care. We don't do it for awards but the external recognition shows the difference our candidate care process is making.
While there isn’t a particular process used at PSP by our consultants to ensure that we put people first, each of our recruiters has their own style with their candidates and clients.
After all, it’s the combination of our different recruitment styles that ensures our candidates are given the best chance of finding their perfect role.
Public Sector People are currently inviting applications for the role of Communications Advisor to join a Council in Melbourne's inner suburbs for a 3 month temporary contract with an immediate start. As the successful candidate, you will ensure information regarding this Council and its activities is disseminated and promoted across the community. To do so, you will prepare draft speeches, Councillor and corporate messages, media releases, presentations and publications, including posting and responding to messages on this Council’s social media accounts. Key Requirements: Tertiary qualification in Communications, Marketing, Journalism or Public Relations and relevant working experience Written communications skills, including the ability to write for a wide range of publications and audiences Experience in or understanding of publication work, particularly writing, editing and publication production/print management Knowledge and practical experience of appropriate communication procedures and principles Experience in organising and communicating/promoting events If successful, a police check will be undertaken This position is due to start as soon as possible. If you have the above experience and are available immediately, please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please email your current resume in Word format using the apply button TODAY! Please note only relevant candidates will be contacted.
Public Sector People are currently inviting applications for an experienced Customer Service Officer to join a Council in Melbourne's inner northern suburbs on an initial 3 month contract. Responsibility as the Customer Service officer is to provide where possible, first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. Key Requirements: Experience delivering face to face, phone and online customer service in a large diverse organisation Previous contact centre experience will be highly regarded Experience and passion for delivering an exceptional customer experience and an understanding of the concept of first call resolution Accurate and developed typing and communication skills; both verbal and written. This includes high typing accuracy, grammar and spelling. Experience managing difficult / aggressive customers and trouble shooting complex enquiries Experience handling cash and end of day balancing - High attention to detail required Valid National Police Check or ability to obtain if successful For a confidential discussion regarding up and coming opportunities please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please e-mail your current resume in Word format using the apply
As an approved Victorian Public Sector provider working with organisations across Melbourne, we are looking for industry experienced Administrators & Business Support Officers to fulfill a range of upcoming contract opportunities with a number of leading progressive organisations & councils in Melbourne's metro & surrounding suburbs. Essential Attributes; Ability to work within successful team environments Have previous experience using TRIM, Objective, Authority, Pathways, Merit, P&R, Tech1, Merit or similar Excellent communication skills, written and verbal Ability to manage your own time, prioritise tasks and adapt quickly to change Strong knowledge and experience working with a technical / legislative driven environment Ability to develop effective working relationships with a wide variety of internal and external stakeholders The Public Sector People team is ideally positioned to provide career advice, guidance and expertise to those seeking a new challenge or industry advice & want to hear from Administration & Business Support professionals to work across all divisions of Council. Should you wish to consider these sorts of opportunities please APPLY via. the link today or contact Sarah Kettlewell on 03 8535 3111 and please note only successful candidates will be contacted.
Benefits Include: Work through until June 2021 Ability to work close to home in Melbourne's eastern suburbs Part-time, 3 days per week, days flexible Paying up to $47 p/h + super About the role: Public Sector People are currently inviting applications for the role of Project Officer to join a Council based in Melbourne's Eastern suburbs to support their Kindergarten Expansion Project. The role of the Transition Project Officer is to undertake and analyse research for the development and execution of Councils response to the State Government’s Kindergarten Expansion initiative in Council. Key Requirements: Demonstrated experience in researching and analysing data Demonstrated experience in the drafting and presentation of reports at a high level Proven experience in project management, collaborating across organisations Well-developed stakeholder engagement and consultation skills. Demonstrated skills and experience in supporting a change management project that had a significant impact on staff and/or clients. Proven experience, strong knowledge and understanding of policies within Local Government Broad understanding of the service delivery context for early childhood education and care in Victoria. For a confidential discussion regarding this opportunity please contact Sarah Kettlewell on (03) 8535 3111
Offering contract through until end of December 2020, working with large ever-growing municipality in Melbourne's south eastern suburbs. Benefits to you: Contract through until December 2020 with potential to extend ASAP start Paying up to $42 per hour + super Duties include: Assist customers who are experiencing any procedural or operating difficulty with the use of IT applications, products or services Provide professional, responsive, timely and effective assistance to customers in resolving a range of IT related incidents and tasks, by phone and email Act as a first point of contact, effectively manage all customer requests through to completion Assist and contribute to the technical implementation of IT strategies, products, migrations and enhancements as required Conduct regular follow ups with customers to assess the effectiveness of advice delivered What you need: A degree or diploma in Computer Science or related area and experience in Service Desk Ability to create knowledgebase articles Knowledge and experience using service desk tool such as ServiceNow Working knowledge of Windows Operating systems and email technology based on the Microsoft suite of products. Valid Police & Working with Children's check required or willingness to obtain if successful If you meet the above criteria and you are looking for your next contract opportunity please apply via the appropriate link with a CV attached. If you would like a confidential discussion regarding this opportunity please call Sarah Kettlewell on (03) 8535 3111
Offering contract through until February 2021, working with Local City Council supporting the Infrastructure Planning & Asset Strategies within the Water Partnership which is an extension of Water Infrastructure. Benefits to you: Contract through until 12th of February 2021 $30 ph + super Working from home with option to working from Council offices Duties include: Provide high quality internal and external customer service via personal contact or via the telephone, including investigating and dealing with customer enquiries as appropriate Make appointments, meeting times and conference arrangements for management and staff within the team Where required, direct all incoming correspondence to appropriate staff for action; arrange follow up as necessary Coordinate, format and prepare reports Extract and check data reports for accuracy What you need: 5 years recent Administration & Business Support experience in a similar organisation High level of attention to detail and experience in high pressure roles Excellent verbal and written communication skills Previous experience in an Administration focused role will also be an advantage If you meet the above criteria and you are looking for your next contract opportunity please apply via the appropriate link with a CV attached. If you would like a confidential discussion regarding this opportunity please call Sarah Kettlewell on (03) 8535 3111