You may have seen a recurring theme on our Public Sector People social media pages, the hashtag #PrioritisingPeople… but what does it actually mean?
The simple truth is that our job is to assist people in finding their best career move. Our vision is to be the most trusted recruitment agency in Australia. Why? Because success to us is doing right by our clients, candidates and colleagues.
In every conversation we have with our candidates we make a specific point to find out about their career experience, what they're looking for in their next role and where they want their career to be heading.
“It’s a 360 approach to explore all possibilities internally and externally.”
Where possible we always like to get face to face with our candidates, sit down with them and their resume, to ensure that their resume and skillsets are relevant to the role that they are applying for. This doesn't mean rearranging the resume, it means using our collective PSP knowledge to bring the most relevant career information to the fore.
For many candidates crafting the right resume is an educational piece to correctly highlight skillsets and experience to give the candidate the best opportunity.
What does PSP do that is unique in recruitment?
We have an aftercare process. PSP’s aftercare communication and the frequency that we speak with candidates is a standout for us, because it's important that our candidates actually enjoy the role we have helped them step into.
Once we place a candidate we make a considered effort to speak with them regularly, depending on the role this could be weekly, fortnightly or monthly.
We establish some strong lines of communications to gain valuable insight into how the candidate is feeling in their new position.
As we all know any person, who is enjoying their job will have far more chance to excel and progress.
A great example of our putting people first was the recognition for Sarah Kettlewell who won the Recruiter Insider award for her dedication to candidate care. We don't do it for awards but the external recognition shows the difference our candidate care process is making.
While there isn’t a particular process used at PSP by our consultants to ensure that we put people first, each of our recruiters has their own style with their candidates and clients.
After all, it’s the combination of our different recruitment styles that ensures our candidates are given the best chance of finding their perfect role.
Public Sector People are currently inviting applications for the role of Client Liaison Officer to provide operational and administrative support to the Property & Leasing team of Council based in Melbourne's outer eastern suburbs. Supporting both Property management and Lease management customer requests from internal and external stakeholders by triaging requests, in-addition would also assist with identifying contract responsibilities prior to actioning requests. Key Requirements: Experience in customer liaison, data/document administration, ideally including contracts. Strong attention to detail with ability to quickly absorb new information and apply it Effective communication skills with ability to clearly communicate instructions and information to internal and external stakeholders Proactive management of time and resources to ensure that work is completed efficiently and on schedule Self-starter who will take responsibility to investigate an issue, consult and make a recommendation to resolve issues. Experience of property management and /or leasing Understanding of local government management structure and process Approaches change positively and able to adapt quickly to new work situations Able to communicate appropriately to all levels of any organisation Skilled in report writing and presentation of proposals Strong skills in data management, use of excel and facilitating effective use of systems Please contact Sarah Kettlewell on (03) 8535 3111 for a full position description or APPLY today!
Public Sector People are currently inviting applications for the Coordinator of Governance to work with a Council based on the eastern shore of Port Phillip Bay, about 40 kilometres south east of the CBD. As the Coordinator of Governance you are responsible for providing expert advise and support to Councillors & relevant staff. Role supervises two direct reports & we are are seeking someone with proven extensive experience in Governance and Council would be preferred. Key Requirements: Extensive relevant experience in local government in a similar position Sound knowledge and experience in the legislation applicable to Governance Services functions Proven management skills with the ability to provide leadership and motivation to a team Understanding of and/or experience in maintaining and monitoring systems High level of verbal and written communication skills to enable effective communication Ability to interpret and communicate complex legislative requirements and information Well-developed organisational skills to manage competing pressures to meet tight deadlines and achieving unit and departmental objectives A commitment to providing high quality customer service For a confidential discussion regarding this opportunity please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please e-mail your current resume in Word format using the apply
Public Sector People are currently inviting applications for the role of Executive Assistant to join a prestigious, forward thinking Council in Melbourne's CBD. As a successful candidate you will display proven previous experience supporting at director and senior executive level, providing effective diary & calendar management, meeting minutes & agendas along with the ability and confidence to build and maintain productive relationships with internal & external stakeholders. Key Requirements; Proven experience in a role supporting at director & senior executive management level Experience working within Council or a similar political based organisation Exceptional attention to detail & ability to manage conflicting workloads High level of communication; verbal & written An ability to maintain strict confidence at all times Experience liaising & gaining corporation across all levels of an organisation A ‘can do’ attitude with the ability to pro-actively identify support needs Knowledge & experience in political government processes If you are seeking your next contract or permanent role and would like to speak further in regards to upcoming roles please contact Sarah Kettlewell on 03 8535 3111 or apply today!
Public Sector People are currently inviting applications for an experienced Customer Service Officer to join a Council in Melbourne's South-East on an initial 3 month, offering part time however opportunity and required flexibility for full time hours. This role is to provide where possible, first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. Key Requirements: Experience delivering face to face, phone and online customer service in a large diverse organisation Previous contact centre experience will be highly regarded Experience and passion for delivering an exceptional customer experience and an understanding of the concept of first call resolution Accurate and developed typing and communication skills; both verbal and written. This includes high typing accuracy, grammar and spelling. Experience managing difficult / aggressive customers and trouble shooting complex enquiries Experience handling cash and end of day balancing - High attention to detail required Valid National Police Check or ability to obtain if successful For a confidential discussion regarding this opportunity or other Administration or Customer Service roles in Local Government please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please e-mail your current resume in Word format using the apply
Public Sector People are currently inviting applications for the role of Administration Officer to join the Operations & Parks depot of Council based approximately 80 km's North of Melbourne CBD. The Operations Administration Officer provides support to all the service units within the centre this includes; waste management, cleansing & street sweeping, roads & infrastructure, fleet management, waste recovery centre & waste education. This supportive team is is offering an initial 6 - week contract & seeking a candidate with exceptional written communication skills as you will be tasked with correspondence coming into the unit. Key Requirements: Previous experience in a similar role, environment & organisation Proven ability to manage multiple priorities Excellent skills in the use of MS Office Suite & Outlook Experience in the Council Customer Request System; Authority, Pathway & Tech1 or similar Well developed communication skills with the ability to prepare reports, correspondence, agendas and minutes Ability to remain calm & listen to residents queries with the ability to gain cooperation from residents, members of the public & other members of the organisation For a confidential discussion regarding this opportunity please contact Sarah Kettlewell on (03) 8535 3111. Alternatively, please e-mail your current resume in Word format using the apply button.
Public Sector People are an approved Victorian Local Government provider and are currently inviting applications for the role of Administration Officer to join a Council in Melbourne's Inner Bayside suburbs to support their Building Control team. The position reports directly to the Coordinator of Building Services and as the successful candidate you will provide a high level of administrative, systems support to assist with the smooth operation of Council's Building Services Department. You will be responsible for the provision of high quality administration and data support of Council's Section 30's. Responsibilities: Provide high quality administrative support to the Building Services team Provide high level of administrative support to the building control team specifically looking after Section 30's Assist and contribute to the continuous improvement of the Building Services operations Maintain a high level of accuracy information and records relating to Building Services functions and duties including; building permits, occupancy permits. Notices, orders, inspection results and property information requests. Knowledge of Local Government and Building Industry regulatory systems Requirements; Proficient in the use of Microsoft Office Software Experience in the use of Pathway Application Experience working within Local Government Please contact Sarah Kettlewell on (03) 8535 3111 for a full position description or APPLY today!